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The hospitality industry is a cornerstone of leisure and travel worldwide. Yet, it faces a chronic challenge that significantly impacts its ability to deliver consistent, high-quality service: high turnover rates. While a certain level of staff turnover is expected and can even be healthy, allowing for fresh ideas and energy, the Bureau of Labor Statistics reveals a stark reality for hospitality—with turnover rates reaching an alarming 70-80% annually, compared to the more moderate 7-13% across other sectors. This blog delves into the reasons behind such high turnover rates, their direct impact on guest experience, and how embracing innovative solutions like Dalos, a Unified Asset Intelligence Platform, can revolutionize the way hospitality ventures manage their operations and enhance guest satisfaction.
